SOME QUESTIONS ANSWERED

  • Will the new system cost me more?
    For existing maintained ESP customers, the new product is included as part of the current support package. Lapsed customers will be offered a “rescue” package and new customers can start with either subscription or pay per use.
  • Can I move from ESP to pay per use?
    Yes – but you will find that the current ESP subscription will deliver better value if you use the system more than one hour per week.
  • Can my existing system be run in parallel with the new system to aid transition?
    Yes.
  • If I choose to continue using the existing system alongside, can I still receive Support?
    Yes - we plan to provide additional support for 6 months
  • Will I need more training on the new system?
    No - Manuals and Podcasts/Demos will be available.
  • Can I use my current maps and files in the new system?
    Yes.
  • Is the new system compatible with Microsoft XP, Vista and 7?
    Yes.
  • Will the system require a different PC Spec?
    No.
  • Please call our Account Management Team on 01423 569538 or email sales@geoplan.com with any questions you may have.



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