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"...Mapping Bridge is in the early stages of company wide roll out, but it has already made a significant contribution to TNT Express."

TNT Express Road Network B.V.
Industry Sector:
Freight, Distribution Warehouse
Job Function:
Knowledge Area:
Territory Planning
Route Planning

TNT Express Road Network B.V. is one of the two operational divisions of the TNT Group; a global distribution and transportation business that serves over 200 countries worldwide. TNT operates a variety of delivery networks, using various modes of transport to deliver goods and documents to the right place, at the right time.

The Problem

TNT Express Services provides a number of data and time defined delivery options to it customers, guaranteeing a quick and secure delivery service.

In the 18 months prior to 2009 TNT Express began a programme of Global Optimisation across the various country specific business units that supply TNT Express Services. The aim of the GO Programme was to increase efficiency and reduce costs through the implementation of a standardised way of working.

One of the key issues to solve in order to meet the above objective was how to provide each business unit with the ability to tactically plan their delivery routes effectively and easily.

The Solution

The creation of a bespoke Mapping Bridge Tool has provided TNT Express with a means of planning and adjusting delivery rounds, using a standardised approach.

Geoplan has worked closely with TNT to create a user-friendly, customised interface that imports stop and delivery round data from a separate database. The Tool enables the user to view deliveries at individual depot and round level. Stops can be overlaid, with the ability to filter on particular types of products and delivery services and the ability to analyse the picture according to the day of the week.

Daily work sheets for representatives are generated by the head office user and quickly and easily distributed to the representatives in the field automatically on a regular / call cycle frequency basis.

The Mapping Bridge enables the user to output a variety of map views in hard copy format or in image/pdf form, ready for insertion into PowerPoint if desired.

The Benefits

Provides TNT Express business units with the ability to create operationally efficient delivery rounds.

  • Reduced costs generated through the creation of smarter tactical delivery plans.
  • Easy to use tool, no requirement for training, with central administrator control.
  • Quick and easy deployment of the Mapping Bridge and updates via the browser environment.
  • Provides a standardised way of working that is shared throughout TNT Express, as per the requirements of TNT’s Global Optimisation Programme.
Whilst the Mapping Bridge is in the early stage of company wide roll out, it has already made a significant contribution to TNT Express. Our business units are now able to proactively plan their routes, visualise times of peak activity and prepare accordingly for this; rather than reacting we can be pro-active in our activity.
Henk Hoornenborg 
Global Programme Manager BU Global Networks & Operations
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