Pickup and Delivery

Visualise fall to ground data

Map historic and predicted fall to ground data to visualise seasonal or regional trends in workload demand and plan the optimal labour / fleet mix. Compare your existing depot locations and coverage areas to the workload demand to understand regional ‘pinch’ points and outsource outliers. 

Assess new work to consider geographic viability, marginal cost and drop co-incidence, to assess effort versus return. Calculate zonal payment rates or explore alternative pricing, payment or service models.

Optimise hub and depot locations

Optimise the locations and coverage of your hubs and depots based on the predicted fall to ground for your deliveries and collections. 

Profile site locations for new depot openings to minimise travel times and identify the optimal requirements of the facility and fleet. Minimise gaps and overlaps to maximise efficiency through the supply chain, reduce waste and enhance customer service levels.

Optimise depots and rounds

Right-size your depot network by defining geographic coverage areas based on postcode and administrative geographies or zones used during the hub sortation processes. 

Run strategic optimisation scenarios to manage growth or contraction of resourcing based on seasonal changes in fall to ground. Optimise rounds within each depot either strategically or daily, based on workload demand. Increase operational efficiency by using the right fleet and vehicle types, maximising capacity and utilisation.

Optimise routes

Generate an optimal stop order for your delivery and collection routes. Consider specific stop times based on the delivery address location. 

Factor in specific time windows or SLAs for each stop and minimise the travelling time, typically by 20%, to reduce costs and carbon footprint. Calculate ETAs that can be communicated to your customers and optimised manifests that can be followed by your drivers.

Mobile route management

Dispatch optimised manifests to your drivers via their PDAs or personal mobile devices. Capture and feedback GPS tracks and EPOD data to feed back into centralised reporting systems, for operational monitoring and customer service level reporting. 

Gather enhanced location data about exact delivery points, notes and photos for each stop to create a ‘route bible’ of local driver knowledge.

Live performance reporting

Create executive dashboard views providing immediate access to top level performance KPIs. 

Live reporting of service level conformance to provide clear, actionable insights to operational managers to pre-empt issues or manage problems as they occur and communicate with customers where necessary. Drill into and report on round and depot performance.

Customer communication

Provide mapping tools to your customers to allow them to book and manage deliveries or collections, change dates or times, set delivery preferences and track progress. 

Increase your customer service levels by providing clear communication and value-added services, including email and SMS notifications with driver ETAs, consumer apps or integrated web portal.

Integrate with existing systems

Integrate Geoplan’s mapping and optimisation tools with your existing ERP, PDA, call centre or reporting systems. Ensure a smooth flow of data and maintain a single source of truth. 

Create a seamless end-user experience to optimise and streamline the pickup and delivery workflow, reduce the change management overhead and ensure implementation of your optimised plan.